Before I get into the heart of this post, I want to be clear. Our support doesn’t suck. We pride...
Read MoreDo you need website support? Did something break or are your pages loading slowly?
Submit a support ticket and we’ll get back to you as soon as possible to let you know the status of your request. Please note that there may be a charge for requests should they fall outside of your current care plan.
Business Hours. Mon to Fri, 9 am – 5 pm MT.
Read the post about why we switched to a support ticket system.
Help us get a clear picture of the problem by sending us a screenshare. It’s like show and tell for better support!
There are many tools out there but we recommend and use Loom. Once you’ve created an account and your first video, just copy the link and paste it into your support ticket.
Use this website uptime test first to see if it’s the connection.
We’ll get back to you within 24 hours.
In the meantime, have you checked out the business blog?
Proud Pup Media
Edmonton, Alberta, T5R 2S4
Before I get into the heart of this post, I want to be clear. Our support doesn’t suck. We pride...
Read More
UPDATED: June 20th 2022 Are you thinking about doing website maintenance yourself? You’ve come to the right place! Even though...
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Two of the most common questions we hear from readers are: “How much does it cost to build a website?” ...
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We’ve used Google Analytics for as long as we’ve been in business, but we’re sending it to the doghouse in...
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